Use the FAQ section to answer your customers' most frequent questions.
Products
Shipping & orders
Once the order has been confirmed and payment validated, the products will be delivered according to the chosen method and to the delivery address indicated by the purchaser during the ordering process.
Orders placed before 2:00 p.m. are prepared and dispatched the same day; after 2:00 p.m., they will be dispatched the following day.
Delivery times may vary according to destination. The Seller cannot be held responsible for any delays in delivery.
As an indication, the usual delivery times are 48h after the order has been sent.
If your delivery address is incorrect, please send us an e-mail.